Consumer Directed Care Photo

Consumer Directed Care (CDC)

Consumer Directed Care is the new way of delivering government funded Home Care Packages. It allows you to have choice and control over the type of care you or your loved one receive, how it is delivered and who delivers it. Of course the level of control and choice can be varied.

Our aim at ESP Healthcare is to provide a high level of service right across our organisation. From our carers, our co ordination staff, case management, accounts team and management.

CDC Home Care Packages

If you have a CDC Home Care Package, ESP Healthcare can provide services direct to you. We have service agreements (or are preferred providers) with most major Home Care Package providers.

A CDC Home Care Package is funded by the Australian Federal Government and provides services that can help you to stay at home for as long as possible and give you the flexibility to choose the way that care and support is provided to you.

There are four levels of packages available which are designed to suit your care needs now and into the future as your needs increase.

Home Care Levels 1 and 2 help people with low level or basic needs,
Home Care Levels 3 and 4 help people with higher or more complex care needs.

For more information on the services available as part of a CDC Home Care Package, contact us on 02 9818 8004 before you visit the MyAgedCare website.

We can assist you through this process and put you in touch with the Aged Care Assessment Team (ACAT) to be assessed for eligibility.

The Federal Government pays the bulk of the costs associated with a Home Care Package, however you are asked to make a contribution to the cost of the care, if you can afford to do so – dependant on your income.

You can phone (02) 9818 8004 to reach ESP Healthcare 24 hours a day, 7 days a week.
Our office is open from 7am – 6pm Monday to Friday and after hours our on call staff are able to respond to any request or emergency